SnapLink Mobile App Reviews

Am very happy with the latest upgrade and also with Leviton tech support. I emailed them about program not working with new IOS and they responded promptly and told me about this version upgrade. I like how the control screen has been freshened up to illustrate lights. Great program that works from home or away!

The update for ios8 finally happened and resolved the problems I was having with app not working. The app now works perfectly as it did before. This app is awesome! I have full control of my homes automation system: alarm, lights, audio system, thermostats, and security camera. Great app!!!

New look to gui, looks good!

I really like the new look. Works great with iOS8.

Better update, good GUI, but needs more information, like humidity readings from the thermostats, et cetera.

How software can be this poorly written is beyond my comprehension. In the previous version, you could go to “Zones”. Here you could see what zones were open and what zones were bypassed. There was a small icon of a lock indicating the zone. A locked icon showed the zone was secure, an unlocked icon showed the zone was not secure. SHOCKINGLY, THIS HAS BEEN REMOVED! This means that when you have a zone bypassed, the app will NOT tell you if that zone is secure! A practical example might be if you have a window open on your 2nd floor for fresh air. If you have that zone bypassed, the app will not tell you if that window is open as it did in the previous version. Therefore, any zones that are bypassed MUST be physically checked. Because their status can not be determined by this app. Moreover, in an attempt to make this app “pretty”, it now has a blue-and-white background that cannot be changed. Trying to read white text on a partially white background. It is difficult. SnapLink is a clunky program to use. For example, when you are trying to bypass zones, you have to exit out of that window completely then go back in to that menu to bypass an additional zone. (The same is true if you want to restore any zones.) Shocking but true; if you want to arm your alarm and any zones are not ready, the program simply comes back and refuses to proceed. It should present the user with the not ready zone(s) and give them the option to bypass it. (Thats how my 1987 alarm worked when a zone was not ready.)

I love this feature....but...I had it working for a couple days, then lost app on phone. Ever since I reloaded app, it doesnt work anymore.

Cant believe this big of an update was free! Looks like a complete rewrite of the app.

Will not open on iPad or Air2 White screen only

Ive been an HAI (now Leviton) customer since late 2005. I am a big fan. I had two OmniTouch controllers in the house which were starting to act up. I opted to replace them with iPad Minis. At first blush the apps looked and worked great. After doing additional probing as to the functionality of the app I found that the screen to control the temps is cut off at the bottom when in landscape mode. I know the app was optI mixed for iPhone 5 (in portrait mode) BUT IT WOULD BE REALLY NICE ID THEY COULD ADDRESS THIS MINOR ISSUE to extend functionality to the iPad and other tablets when in Landscape configuration. Ive been forced to use Haiku app which does a nice job, but it doesnt seem as elegant as SnapLink.

Just updated and I find the lighter background very distracting and makes the words hard to read, especially on ipad in upper left corner where there is some white in the background. It conflicts with the white text on every page in that spot. Also the translucent light bulbs under control dont pop as much so its hard at a glance to see whats on and off. I love the logos but wish the background could be changed or dimmed. Also under zones, the little lock icon is gone so now I cant see which zone is open or closed without reading every line. My OmniTouch screen died after only 5 years and no parts available- Lame. so now I will be using an iPad but the display on some areas is just so small. For instance the current outside temp on the home page. Does it have to be 8 inches to the right and in 12 point type? Can we get more items that used to be on the Omnitouch screens?

Cannot be configured. Overpriced

Just downloaded and doesnt seem to be working on my IPad Air 2. Just getting a white screen. Tried contacting support and still no response.

Download App for iPad. Using iOS 8.01.03. Just get white screen. When will this be working so can view my Tym Security System? Than you.

Program does not even start up, all I get is a white screen as the app continually crashes. I rebooted several times and the app keeps crashing. Do not waste your money, I plan on requesting a refund.

Cant get it to connect anymore

May 15 - this app looks better now since HAIKU has not been updated and lighting level is useless. Oct 14 - upgrade looks promising but still cannot see indoor humidity level and no On/Off timers for units. Gee! you rehired the same fired programmer? -- Just observed that access locks wont show unlock log (only lock log showing twice for both conditions.) June 14 - cannot see indoor humidity level and no On/Off timers for units. Seriously!! It is almost 2 years without updates. What happened--Programmer got fired? This app is outdated and wont work with Ipad2. Need serious updating.

I have installed Security systems for the past 18years. Ive worked with several other manufacturers similar products. HAI has done a great job with this app. There are times when my phone loses the connection and the app stops working, not the systems fault, its a security measure to prevent hacking, I just restart the app and we are back in business. Other systems have a $10/month fee. HAI has no monthly cost, just the initial $25 for the app. Ive worked with HAI for 15years, it continues to surpass my expectations the more I use it.

This update has shut down my home entertainment system by. Breaking the HTX2 application. Beware of This update and question Lutron quality control! Put a minus in front of the star you see here

When i installed ios 8 on my mini ipad all my info was deleted on snap,ink. After trying many times to add account, it retrieves setup then data disappears again. Do you have an update?